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Dental Nightmare continues

It's Monday afternoon and I still have this jaggedly broken, pointy, painful cracked tooth in my mouth.  I am worried that if any food got down in there, I may have a nasty infection growing.   

I had an appointment with the dentist at 6 pm on Friday.  Called my office all day and spoke with the Benefits Coordinator.  She said I needed to speak directly with the CEO.  He was "in meetings" all day.  I left voice mails-- sweetly- asking him to get back to me before 5:30 because that was when I'd need to leave for the appointment.   

I really believed that what was going to happen when I called the office on Friday was that someone would ask the name and number of my dentist, then call him and provide a credit card number for treatment.   


The COO (not a typo!  Not the CEO, the COO) called me at 5:35 and said it was the first she'd heard of my problem and she'd get back to me on Monday.   

I'm finding it more and more difficult to be nice when I call.  Threats and ultimatums aren't my style but  day-yum, I really don't know what to do at this point.


( 3 comments — Leave a comment )
May. 22nd, 2006 07:50 pm (UTC)
I hope this isn't completely out of line for me to offer, and please don't think I'm taking pity on you or anything (just want to help out a friend) Do you need some money so you can get this taken care of & then deal with the bullshit legal stuff after you're feeling better? Please let me know if we can help in any way. You can email me back if you'd prefer.

May. 22nd, 2006 08:55 pm (UTC)
Thank you very much.

Part of the point of me holding out-- because I could have just gone and waited for reimbursement- is that I believe insurance companies like to screw people. So, I'd go in there and get the work done and pay out of pocket. They'd charge me whatever and I'd pay it. Then when I submitted the claim to be reiumbursed the insurance company would say, "Oh, we only pay $X for that procedure." $X is only 80% of the amount I paid, and now I'm screwed out of 20% of $X because doctors and dentists, knowing that the insruance companies only pay a percentage of their charges, jack up their rates and then are willing to "accept" the lower amount the insurance company pays as payment in full. Thus the people who don't have insurance for whatever reason, get screwed.

Sorry for the vent, but this is something that drives me NUTS.
May. 22nd, 2006 09:53 pm (UTC)
I agree and sometimes feel that this totally happens. Probably will in your sitch because that's just Murphys Law. The "Bend over and take it" law so to speak! :( That's why I was offering it up no strings attached. Then you wouldn't have to worry about how much you got back, if anything at all. I just want you to be okay! Just know that the offer stands.

( 3 comments — Leave a comment )